Get It Free Merchant Help Center

Topic: Product Delivery

  • What is an SID?
  • What is a script?
  • How can I be notified when a customer completes an Advertiser’s Offer?
  • How can I integrate with third-party fulfillment solutions?
  • Product Download URL
  • How can I charge for shipping?
  • What are Delivery Instructions?
  • How do I link text?

Bottoms Up Bar

  • What is the Bottoms Up Bar?
  • Setting up the Bottoms Up Bar

Product Delivery

  • What is an SID?
  • What is a script?
  • How can I be notified when a customer completes an Advertiser’s Offer?
  • How can I integrate with third-party fulfillment solutions?
  • Product Download URL
  • How can I charge for shipping?
  • What are Delivery Instructions?
  • How do I link text?

Activation Methods

  • Provide a key from a pre-generated key list
  • Provide a universal key, a static URL, or generate a key
  • Provide a unique key that I will generate
  • Provide an unlocked version of my product
  • I will take care of activation

Activation Keys

  • What is the activation key placeholder?
  • How many keys should I upload?
  • What if I run out of keys?
  • How can TrialPay send my customers activation keys?

Collecting Customer Information

  • How can I collect specific customer information?
  • How can I collect specific customer information before generating activation keys?
  • How can I collect my customers’ software ID numbers before generating their activation keys?

Campaigns

  • What is a campaign?

MAP

  • What is a MAP?
  • How can I test my MAP?
  • What if I set my MAP to zero ($0)?
  • How can a lower MAP earn me more money?

Landing Pages

  • Why does my Landing Page say two different things?
  • What is the URL of my product’s Landing Page?

Testing & Approval

  • How can I test my Product?
  • What does “Pending” or “Not Live (Changes pending)” mean?

Dynamic Products

  • What are Dynamic Products?
  • Creating a Default Dynamic Product
  • Testing With The Dynamic Product Test Page
  • Building Your Dynamic Product HTML Form
  • Dynamic Product Error Handling
  • The HMAC-MD5 Hash
  • Multiple Dynamic Products

Advertiser Offers

  • How can I choose which Advertiser Offers to show?
  • How can I only show Advertiser Offers that credit instantly?
  • How can I show Advertiser Offers to my customers before they sign up?
  • How can I see which Advertiser Offers are available?
  • Why do I see only a few Advertiser Offers?

International Offers

  • Targeted Countries
  • Which Advertiser Offers are available in my country?
  • Do you have Advertiser Offers in languages other than English?
  • My US customers are being told there are no Advertiser Offers because they are in a different country. Why?
  • My international customers can’t sign up. Why?

Reports

  • Referrals Report
  • Scheduled Reports
  • Payments Report
  • Campaigns Report
  • Countries Report
  • Sales Report
  • What is the Default Campaign?

Payments

  • When do I get paid?
  • How do I set my Payment Threshold?
  • How do I change where payments go?
  • I’m missing some payments, how do I find them?
  • I received a Payout less than my MAP. Why?
  • I’m due a payment but have not received it. Why?
  • I was issued a payment to an old bank account. What can I do?

Customer Orders

  • I received an incomplete order, what do I do?
  • Who is responsible for refunds?
  • Support Contact Information

Account

  • How do I update my account information?
  • How do I update my payment preferences?

Optimization Tools

  • What are e-commerce windows?
  • What is the page abandonment tool?
  • What is the site abandonment tool?
  • What is the trial version download tool?

Affiliate Program & Referrals

  • Adding your products to the affiliate program
  • Withdrawing from the affiliate program
  • Your merchant profile
  • Changing the default commission rate for all affiliates
  • Overriding the default commission rate for select affiliates
  • Automatically or manually approving affiliates who sign up
  • Allowing denied affiliates to request to promote your product again
  • Approve pending affiiliate requests
  • Hiding your product form the product directory
  • Viewing list of affiliates for a particular product
  • Viewing products available for promotion
  • Encountering colored indicators such as “new” and “requested”
  • Promoting products and getting links
  • Removing a product you have signed up for
  • Merchant Referrals
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