How do I change where payments go?

To change where payments go, please update your Payment Preferences:

  1. In the top-right corner of the Merchant Panel, click the My Account link.
  2. In the Payment Preferences section, click the Edit link.
  3. Enter a new tax ID or social security number, choose a new Payment Method, or set a new Payment Threshold, and click Save.

If you update your Payment Preferences before the 10th of the month, please contact Merchant Support atmerchantsupport@trialpay.com and let us know that you’ve updated it.

If you update your Payment Preferences after the 10th, your changes will not take effect until the following month.